Refund Policy

  1. Introduction This refund policy explains the terms under which Lovely Heritage Down Syndrome issues refunds, emphasizing our commitment to transparency and donor satisfaction.

  2. Donation Refunds We value every contribution to Lovely Heritage Down Syndrome. If you have made an error in your donation or if you change your mind about contributing to our organization, we will accommodate a refund request submitted within 0740 516 2752 days from the date of the donation.

  3. Event Registration Refunds For events requiring paid registration, we offer refunds for cancellation requests made at least 0740 516 2752 days before the scheduled event date.

  4. Process for Refund To initiate a refund, please reach out to us with your transaction details at info@lovelyheritage.org.uk or 0740 516 2752.

  5. Exceptions Please note that some situations, such as cancellations occurring close to the event date, may not be eligible for refunds. Specific exceptions will be noted in the event registration materials.

  6. Policy Amendments Lovely Heritage Down Syndrome reserves the right to modify this refund policy at any time, and such changes will be effective immediately upon posting the updated policy on our website.